Senior Multi-State Liability Adjuster

Overview

Multi‑Line Claim Specialist (Sr. Liability Adjuster)

Schedule:

Remote

Preferred

Location:

Colorado

Salary Range: $70,000–$95,000

Build Your Career With Purpose  CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations.

We are a certified Great Place to Work® and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

We are seeking an experienced Multi‑Line Claim Specialist to join our team and support a diverse, multi‑state desk handling complex general liability claims. This role manages a mixed account environment with significant autonomy and advanced file handling responsibility. Candidates with Colorado jurisdiction experience or those currently residing in Colorado will receive strong preference due to desk needs. This is a remote position open nationwide;

location within Colorado is a plus.

• Investigate, evaluate, and adjust multi‑line general liability claims in accordance with corporate standards, regulatory requirements, and applicable state laws.
• Establish and recommend reserves within defined authority levels.
• Review, authorize, and/or negotiate medical, legal, damage estimate, and related invoices.
• Issue claim payments within authority using established programs and industry standards.
• Negotiate settlements in compliance with state laws, client expectations, and internal claim‑handling standards.
• Select, refer, and oversee work performed by external vendors (legal counsel, surveillance, case management, etc.).
• Maintain detailed and timely claim documentation, including diary management.
• Evaluate and resolve subrogation opportunities.
• Provide timely communication with clients, claimants, and external partners throughout the claim lifecycle.
• Notify excess and reinsurance carriers of qualifying claims.
• Ensure full compliance with Corporate Claim Handling Standards and client‑specific instructions.

• 10+ years of multi‑line liability claims handling experience
• 8+ years of complex litigation experience
• Adjuster’s license (active and in good standing)
• Experience with handling commercial first‑party property claims.
• Strong communication skills, both written and verbal.
• Proven analytical, negotiation, and dispute‑resolution abilities.
• Ability to manage pressure and adapt within a fast‑paced, changing environment.
• Strong organizational skills, attention to detail, and ability to work independently.
• Demonstrated discretion, confidentiality, and client responsiveness.
• Predictable and reliable availability during client service hours.
• Proficiency in Microsoft Office suite.

• Bachelor’s degree.
• AIC, ARM, or CPCU designation.
• Municipality claims experience.
• Direct experience handling Colorado (or California) jurisdiction files.
• Based in Colorado highly desirable.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

• 4 weeks paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year.
• Comprehensive benefits:
  Medical, Dental, Vision, Life, and Disability Insurance.
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP).
• Career growth:
  Internal training and advancement opportunities.
• Culture: A supportive, team‑based work environment.

• Quality claim handling – thorough investigations, strong documentation, well‑supported decisions.
• Compliance & audit performance – adherence to jurisdictional and client standards.
• Timeliness & accuracy – purposeful file movement and dependable execution.
• Client partnership – proactive communication and strong follow‑through.
• Professional judgment – owning outcomes and solving problems with integrity.
• Cultura…