Field Auto Claims Appraiser; bilingual

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Employment Type: Existing Role
Working Business Language
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Bilingual in French and English. This role is considered a head office role and requires regular interaction with internal and external stakeholders across Canada where the business languages utilized are both English and French. As such, the successful candidate must be fully proficient in English and French.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top‑up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $65,000 - $85,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us
At Wawanesa, we offer a hybrid work environment that offers flexibility to our employees in balancing in‑office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from Montreal, QC.

The Wawanesa Mutual Insurance Company (Wawanesa Mutual), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada.

Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. We are also proud to be recognized as one of Manitoba’s Top Employers.

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We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

The Claims Appraiser contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the inspection and estimation of automobile physical damage and/or property damage claims, including market value calculations. Daily travel is required.

Job Responsibilities

• Inspect, evaluate and write appraisal estimates pertaining to the physical damage of automobile, homeowner, farm or commercial losses using estimating software
• Communicate with insureds, auto body shops, contractors and adjusters as required to ensure accurate and complete estimates
• Negotiate automobile total losses
• Estimate the value of automobile, homeowner, farm or commercial salvage
• Establish and maintain business relationship with independent repair contractors/vendor
• Assist adjusting personnel when necessary by providing expert advice on auto or property damage losses
• Assist in resolving issues that arise in regards to estimates
• Manage timely and efficient inspection appointments at various locations
• Perform re‑inspections as assigned
• Maintain accurate records based on company standards and policies within the claims system
• Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region
• Remain up‑to‑date with legislative changes, trends in the insurance industry, estimating practices and developments in vehicle or property repair procedures and materials
• Perform other duties as assigned

• 3+ years auto appraising experience.
• Compreh…