Commercial Property Claims Supervisor | Remote

Our client, a leading A‑rated Insurance Carrier, is seeking to add a Commercial Property Claims Supervisor to oversee a team of Inside Commercial Property Claims Examiners. This individual will be responsible for supervising daily claim operations, providing technical guidance, supporting adjuster development, and ensuring high‑quality handling of mid‑to‑complex Commercial Property losses. The Supervisor will also assist with escalated files, conduct quality audits, and ensure adherence to company best practices.

Experience with Xactimate or Symbility is required. This is a remote position!

• Supervise a team of Commercial Property Examiners handling mid‑to‑complex losses from inception to close.
• Provide ongoing coaching, mentorship, and technical guidance to adjusters.
• Review, analyze, and approve adjuster estimates, coverage recommendations, and settlement proposals.
• Manage team performance, conduct file audits, and ensure compliance with department Best Practices.
• Assist with escalated claims, complex coverage issues, and high‑severity losses as needed.
• Oversee workload distribution, monitor productivity, and ensure timely file handling.
• Communicate effectively with policyholders, agents, contractors, and internal leadership.
• Identify opportunities for cost containment, loss mitigation, and subrogation recovery.
• Provide timely and accurate reporting to management regarding team performance and claim activity.
• Consistently promote exceptional customer service and support a positive team culture.

• 7 to 10 years of Commercial Property claims experience.
• 2 – 5+ years in a Team Lead / Supervisor capacity.
• Must have experience working directly for an Insurance Carrier handling or overseeing Commercial Property claims.
• Proficiency in Xactimate or Symbility.
• Strong leadership, communication, organizational, and interpersonal skills.
• Bachelor’s Degree preferred but not required.

• $110,000 to $150,000 annual base salary plus bonus up to 8 – 12%.
• Company vehicle provided (Truck/SUV).
• Extremely competitive Medical, Dental, Vision, and Life plans.
• Employer matching 401(k) plan.
• Generous PTO policy.
• Clear opportunities for advancement within a growing organization.