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Insurance Claims

Insurance Claims and Policy Processing Clerk

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: micro1
Remote/Work from Home position
Listed on 2026-02-09
Job specializations:
  • Insurance
    Insurance Claims
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Overview

Job Title:

Insurance Claims and Policy Processing Clerk

Job Type: Contract

Location:

Remote

Job Summary

Join our customer's dynamic team as an Insurance Claims and Policy Processing Clerk, where your expertise in insurance operations will help shape the future of AI-powered solutions. In this unique hybrid role, you will process insurance claims and policies while also providing hands-on feedback to AI systems, ensuring accuracy and compliance. Engage with both technology and people to drive innovation in a remote, flexible environment.

Key Responsibilities
  • Prepare insurance claim forms and related documents, reviewing them for completeness and accuracy.
  • Calculate claim amounts in accordance with policy terms and company standards.
  • Post or attach relevant information to claim files, ensuring thorough documentation.
  • Transmit claims for payment or further investigation as needed, following internal protocols.
  • Contact insured individuals or other involved parties to gather missing or additional information.
  • Collaborate closely with the AI development team, providing structured feedback to enhance claims- and policy-related AI models.
  • Utilize excellent written and verbal communication to document real-world scenarios and clarify insurance terminology for AI training purposes.
    • Required

    Skills and Qualifications
  • Proven experience processing insurance claims and policies, with a strong understanding of related workflows.
  • Exceptional written and verbal communication skills, with a keen attention to detail.
  • Ability to analyze documents for completeness and accuracy.
  • Comfortable working remotely and utilizing digital collaboration tools.
  • Strong organizational and time management abilities.
  • Proficient in navigating insurance software and document management systems.
  • Demonstrated commitment to operational integrity and customer care.
    • Preferred Qualifications
  • Previous experience working with or training AI, machine learning models, or process automation tools.
  • Knowledge of regulatory requirements and compliance in the insurance sector.
  • Experience in customer service or claims investigation roles.
    • #J-18808-Ljbffr
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