Associate Client Advocate; Remote

Overview

Employer Industry: Employee Benefits and Insurance Services

Why consider this job opportunity:

• Salary up to $44,000
• Opportunity for performance-based incentives
• Competitive benefits including PTO, paid holidays, and a 401(k) with match
• Health and wellness programs available
• Supportive People First culture focused on employee relationships
• Flexibility of remote work after the training period

• Act as a liaison between insurance providers and clients regarding employee status and eligibility for coverage
• Resolve standard claim issues and assist with complex or non-standard claim appeals
• Verify completion and validity of claim forms
• Review company records to determine coverage
• Ensure all client data is entered into the CRM System (Salesforce) in a timely manner

• Minimum educational requirement:
  Four-year college or university degree or equivalent experience
• 1–3 years of benefit administration or claims processing experience required
• Knowledge of Medical, Dental, Vision Plans, and Flexible Spending Accounts
• Strong Microsoft Excel and PowerPoint skills
• Ability to thrive in a fast-paced and demanding environment

• New York State Life, Accident, and Health License a plus or willingness to obtain
• Experience with Insurance Carrier self-service portals and call centers is a plus

#Employee Benefits #Insurance Services #Customer Service #Career Opportunity #Competitive Pay

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