Claims Training Policies & Procedures Specialist; Hybrid OR REMOTE

Overview

Why consider this job opportunity:

• Salary up to $90,000
• Opportunity for performance-based bonuses and short-term incentive compensation
• Flexible work schedule with options for fully remote or hybrid work
• Comprehensive benefits package including medical, dental, vision, and a 401(k) plan
• Focus on career growth and internal mobility within the organization
• Collaborative work environment that encourages innovation and personal development

• Design and implement innovative training programs using the latest educational technologies
• Develop claims process workflows to enhance productivity and accuracy
• Establish quality assurance protocols for training materials and standard operating procedures (SOPs)
• Lead the integration of new technologies into existing claims processes and provide training support
• Ensure compliance with regulatory requirements through the creation and maintenance of policies and procedures

• 3+ years of work experience in the Group Insurance claims industry
• 3+ years of experience with claims process management, policies/procedures, and/or training program development
• Experience in training delivery, process improvement, and knowledge management
• Exceptional knowledge of insurance industry regulations, policies, and procedures
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously

• Bachelor's degree
• Strong understanding of technology and industry trends
• Strong verbal, written communication, and presentation skills
• Comfortable dealing with complexity and ambiguity with the ability to explore multiple solutions
• Previous experience with FINEOS Claims software platform

#Financial Services #Claims Management #Career Growth #Remote Work #Training Development