Claims Training Policies %Procedures Specialist; Hybrid OR REMOTE

Overview

Employer Industry: Financial Services

• Salary up to $90,000
• Performance-based compensation with salary increases, spot bonuses, and short-term incentives
• Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
• Flexible work schedule with the option for fully remote or hybrid work
• Opportunity to lead innovative training programs and influence process improvements
• Supportive work culture that encourages personal and professional growth

• Design and implement innovative training programs using the latest educational technologies
• Develop claims process workflows to reduce inefficiencies and enhance productivity
• Establish quality assurance protocols for training materials and standard operating procedures (SOPs)
• Lead the integration of new technologies into claims processes and provide training support
• Create and maintain correspondence libraries, policies, and procedures to ensure compliance

• 3+ years of work experience in the Group Insurance claims industry
• 3+ years of experience with Group Insurance claims process management and training program development
• Experience in training delivery, process improvement, and knowledge management
• Exceptional knowledge of insurance industry regulations, policies, and procedures
• Detail-oriented with strong organizational skills and the ability to manage multiple projects

• Bachelor’s degree
• Strong understanding of technology and industry trends
• Strong verbal, written communication, and presentation skills
• Comfortable dealing with complexity and ambiguity with the ability to explore multiple solutions
• Previous experience with FINEOS Claims software platform

#Financial Services #Employee Benefits #Claims Management #Career Opportunity #Training And Development

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