Field Property Claims Adjuster: Rock Hill, SC

Overview

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33000

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team.

We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Workplace:
Remote ( #LI-Remote ) - This is a field role requiring travel to and from policyholder homes.

Candidates must reside in the Rock Hill, SC area to be considered for this role.

The starting wage for this position is $26.98 hr. or higher. Additional compensation may be offered based on relevant experience and transferable skills.

• Paid training through the University of Farmers (award-winning and industry-leading).
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards Benefits Package: 401(k) and a competitive starting salary.
• Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership.

• Conduct investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate loss, and negotiate fair settlements (virtual and on-site).
• Use claims handling software, a company car, and a laptop to write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently with impact on management outcomes; act as a company representative in public interactions with a professional demeanor.
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate settlements with policyholders.
• Perform additional duties as assigned.

Employees assigned to the Catastrophe team may travel away from home for up to 23 days. Promotes safety at all times and complies with safety/ergonomic standards.

• High School diploma or equivalent required.
• Excellent customer service experience, preferably in a retail environment.
• Construction or insurance experience is highly desirable.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage to understand coverage.
• Outgoing personality for interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and investigators.
• Valid driver’s license and bondable; motor vehicle record check may apply due to company vehicle use.

Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.

• Climb ladders to inspect roofs and work on rooftops multiple times per day.
• Work in small, confined spaces such as attics and crawlspaces.
• Achieve a minimum passing score on all claims training exams.

• Bending, kneeling, pulling, pushing, sorting, carrying up to 50 lbs, climbing, reaching, standing, walking, seeing.

Required job duties are performed in the field and an in-home office environment. Exposure to outdoor conditions, noise, chemicals, moving mechanical parts, hazardous areas, and conditions affecting respiratory or skin…