Claims Consultant - Accountants and Professional Liability

Overview

Claims Consultant FL - CV07GE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Financial Lines Errors & Omissions (E&O) Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability (MPL) claims, from inception to final disposition.

As these claims are often in litigation, experience handling Professional Liability matters is required.

• Conducting investigations and analyzing and evaluating the information learned
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• Writing and communicating to insureds in regard to coverage, liability, damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Understanding and analyzing potential extra-contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders, providing superior customer service
• Providing key training and marketing support to Underwriters

• Juris Doctorate degree required.
• Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required.
• Familiarity and experience with AI-powered tools, such as Microsoft Copilot, is a plus.
• Candidates should be disciplined, results-oriented and able to focus on bottom line results.
• Candidates are required to have knowledge and experience handling all aspects of liability claims.
• Excellent oral and written communication skills.
• Excellent strategic thinking ability and execution skills.
• Excellent negotiation and advanced technical claim handling skills.
• Knowledge of insurance coverage issues a plus.
• Superior time, task prioritization and desk management skills.
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others.

• This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Scottsdale, AZ; and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
• For full-time, occasional, part-time, or remote positions: high speed broadband internet service is required. Internet speeds of at least 5 Mbps upload and 30 Mbps download are required, with a hardwired ethernet connection to the Hartford issued computer. For confirmation, visit

• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
• 25 days paid time off in your first full year and Paid Holidays.
• Comprehensive benefits package and well-being program:
• Tuition reimbursement — up to $5,250 (undergraduate) and $6,000 (graduate) for degree programs that support your career development (subject to additional requirements).
• Student Loan Paydown Program — eligible to participate after 6 months of service. The Hartford will contribute $125 per month (lifetime maximum $10,000) toward student loans.
• Paid volunteer opportunities.

The listed annualized base pay range is $122,400 - $183,600 and may vary based on factors including but not limited to performance, proficiency and demonstrated competencies. This base pay is one part of The Hartford’s total compensation package, which may include bonuses, incentives, and other rewards.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age