Claims Legal Specialist - Conditional Demands

Claims Legal Specialist - Conditional Demands at Sentry Insurance summary:

Senior claims specialist providing subject-matter expertise on conditional settlement demands to guide claims associates, managers, and legal teams across multiple U.S. states. Develops and implements nationwide claims standards, programs, and best practices, monitors legal and legislative changes, and advises on strategy to minimize extra-contractual liability and excess verdict risks. Requires bachelor’s degree (J.D. preferred), ~8+ years’ related experience handling conditional demands for insurers, strong technical claims knowledge, and excellent communication and analytical skills.

This position will be located at Sentry's Stevens Point, WI - Division Street office, Davenport, IA office, Scottsdale, AZ office, Goldsboro, NC office, Nashville, TN office, or Madison, Wi office location. This position has the potential to work remotely from home.

What You’ll Do:

Our Claims Legal Specialist will act as an expert on requirements to properly resolve matters when Sentry is faced with a conditional demand from counsel for a claimant. This position provides technical advice and guidance to claims associates on conditional demands in various states, and recommends changes in claims handling practices based on legislative action or court decisions and trends in the insurance industry.

In addition, you will…

• Act as a subject matter expert, provide technical advice, direction, and guidance to other claims associates as need arises including instruction and authority on all complex conditional settlement demands received by enterprise.

• Work with front line claims file handlers as a trusted advisor on a day-to-day basis with regards to conditional demands received.

• Develop and guide claim managers and claim representatives on how to properly handle demands that subject Sentry and its insured/defendant to extra contractual liability, and excess verdict risks.

• Design and implement programs and practices relating to conditional demands for use countrywide. Collaborate with claims management and legal with regards to best practices for handling conditional demands in variety of states.

• Coordinate with various claims units to provide consistent, quality claims handling of complex conditional demands.

• Participate in strategy planning and recommend courses of action to achieve best outcomes for insured and enterprise.

• Remain abreast of changes in law impacting operations as related to conditional demands across all fifty states.

What it Takes:

• Bachelor’s degree or equivalent work experience required, Juris Doctor preferred

• Minimum 8 years of related work experience

• Experience in handling conditional demands, preferably including bodily injury claims, on behalf of an insurer as an attorney, technical specialist, claims manager or similar role sufficient in one more of the following states to develop a high degree of technical expertise: CA, FL, TX, GA, or SC. While experience as a practicing attorney is beneficial, this is not a practicing attorney position, and no license to practice law is required

• Expertise with conditional demands across multiple states including legal requirements, claims handling best practices, and risks involved

• Technical expertise in claims processes, procedures, and laws as well as a thorough understanding of conditional demand requirements across multiple states; knowledge of claims handling operations

• Strong analytical, communication, presentation, and human relation skills

• Ability to self-manage in a role requiring a high degree of technical skill

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. As a Sentry associate, you will have an in-office workspace and materials for your home office.

• In addition to…