Catastrophe Property Adjuster- Remote​/Work From Home + Regional

Catastrophe Property Adjuster - Remote / Work From Home + Regional Travel

Join to apply for the Catastrophe Property Adjuster
- Remote / Work From Home + Regional Travel role at Erie Insurance Group
.

At Erie Insurance, you’re part of a Fortune 500 company and a diverse, inclusive team of over 6,000 employees and 13,000 independent agencies. Our Home Office is in Erie, PA, and we also operate field offices across 12 states and the District of Columbia.

We strive to be Above all in Service® to our customers—and to our employees. Your benefits include:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums; we currently pay up to 97% of employees’ monthly premium costs.
• Pension—one of only 13 Fortune 500 companies to offer a traditional plan. Full‑time employees are vested after five years of service.
• 401(k) with up to 4% contribution match, in addition to the pension.
• Paid time off—vacation, personal days, sick days, bereavement days, and parental leave.
• Career development—including tuition reimbursement and industry designation programs.

Additional benefits: company‑paid basic life insurance; short‑ and long‑term disability; orthodontic coverage; adoption assistance; fertility coverage; well‑being programs; paid volunteer hours; and dollar‑for‑dollar matching of charitable gifts.

Exercise independent discretion in handling all types of catastrophe property claims. Assist the assigned field office when not deployed to catastrophes, handling day‑to‑day property claims.

Join ERIE Insurance as a Catastrophe Property Adjuster and help customers rebuild after major events. Work from home with regional travel across our footprint.

• Work From Home: Fully remote; applicants from our footprint states—PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY—are welcome.
• Travel Required: Most responsibilities involve travel to catastrophe sites and field inspections. Our regional footprint means shorter travel times.
• Company Vehicle: Company car, maintenance, and paid gas card are provided.
• Compensation & Growth: Attractive bonus opportunities and long‑term development with an award‑winning insurer.

• Investigate, evaluate, and resolve property claims from catastrophes and large‑scale events.
• Conduct on‑site inspections, estimate damages, and prepare detailed reports.
• Communicate clearly and empathetically with policyholders throughout the claims process.
• Collaborate with claims teams and external resources to deliver fair, timely resolutions.
• Represent ERIE Insurance professionally and compassionately in the field.

• Previous experience as a Property, Catastrophe, or Field Adjuster.
• Ability to work independently while traveling extensively, often on short notice.
• Strong communication, negotiation, and problem‑solving skills.
• Customer‑first mindset and passion for helping people recover after loss.
• Valid driver’s license (required).

• Establish immediate contact with policyholders regarding their loss, traveling to the site of damage within the assigned territory.
• Set and manage adequate reserves within designated authority.
• Identify and assess damage, determine liability, and total claim value.
• Prepare a proper estimate, obtain an agreed scope of work and repair cost with contractor or policyholder.
• Document claim files thoroughly and submit final report for closure.
• Determine or decline payment, issue checks, and negotiate claims with plaintiff attorneys when necessary.
• Assign and supervise independent adjusters on property losses when required; advise on claim handling.
• Attend industry training programs to stay current on legal developments and regulatory compliance.
• Assist assigned field office(s) when not on Catastrophe Duty; bring claims to conclusion.
• Maintain the Sprinter Van used by the CAT adjuster on a monthly basis.

Note:

The first five duties listed are essential functions of the role.

• Values Diversity
• Nimble Learning
• Self‑Development
• Information Management Skills
• Customer Focus
• J…