Loss Adjuster

Location: Scotland

Loss Adjuster

Covering Scotland

Monday-Friday 9am-5pm (35 hours per week)

Salary negotiable dependant on experience plus bonus

As a result of continued development and growth, MPJ Recruitment are proud to be supporting a fast growing business based in Scotland who are currently looking to recruit a Loss Adjuster to join their team. This role will involve covering claims in Scotland with the role being home based and with travel across Scotland.

You will use your technical knowledge and experience to proactively investigate property claims and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.

Loss Adjuster duties:

To demonstrate a high level of technical quality and service delivery
To provide exceptional customer service at all times
To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
To promote and support the TCF principles
To ensure adherence to contractual/Client SLA's and KPI's
To be accountable for the satisfactory resolution of any issues

Key

Skills:

Excellent degree of knowledge of property related claims and principles
Excellent communication skills, both oral and written
Good degree of IT competency and literacy
Demonstrate personal and professional integrity and lead by example
Ability to work and contribute positively as part of a team and in isolation
Ability to work accurately under pressure, adhering to deadlines and service standards
CILA / CIP qualified, or willing to work towards

Loss Adjuster Package:

Competitive salary
Enhanced contributory pension
Performance related bonus
Flexible benefits
Enhanced family leave
Electric car scheme
Car allowance
Voluntary benefits schemes
Birthday holiday
Share purchase scheme with interest free loans

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