Senior Claims Adjuster

Location: Greater London

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** Primary Details
** Time Type:
Full time Worker Type:
Employee To examine, evaluate and process, complex Claims estimates and paid Claims values in accordance with policy terms and conditions in line with QBE Claims Philosophy.
** Senior Claims Adjuster - Management Liability and Financial Institutions
**** London / Hybrid
**** About QBE
** At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the  of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
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* The opportunity:

** At QBE, we strike the perfect balance—not too big, not too small—giving you the opportunity to make a real contribution. With hybrid working arrangements, excellent benefits, and a supportive environment, we are committed to helping you succeed and grow.  
** Your new role:*
* * Take charge of complex, high-value Financial and Specialty Markets claims, managing them efficiently and effectively, ensuring they are resolved within policy terms and in line with QBE’s Claims Philosophy.
* Focus primarily on multi-jurisdictional FI and ML claims, offering a truly diverse and challenging workload.
* Play a key role in executing the Claims strategy, driving the achievement of overall business goals.
* Collaborating closely with underwriters to retain and secure new business including playing a crucial role in meetings with key customers and brokers.
* Investigate complex coverage issues – with market-wide implications – thoroughly to ensure that QBE’s liability aligns with contractual commitments and policies.
* Manage high-stakes disputed claims and other material issues, always pursuing efficient and economically sound resolutions.
* Build and nurture relationships with both internal stakeholders and external clients, ensuring the Claims function can fully support their needs.
* Oversee and guide external legal providers, carefully analysing coverage and defence reports, and confidently challenging advice to shape claims strategy.
* Act as a technical leader for our junior Claims Adjusters and interns - supporting their development and providing them with mentoring and valuable career guidance
** About you*
* * Effective communication and ability to collaborate across various teams with different priorities and skillsets
* Strong abilities in the use and interpretation of numerical data
* Ability to work independently, organise own work and meet deadlines
* Exceptional skills in Excel and other analytical and data tools, for example Power BI and SQL
* Ability to question established processes and suggest improvements
* Understanding of risks and uncertainty, the actuarial profession and/or London Market claims
** Benefits
* * We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from

As well as the benefits below we also offer an extensive choice of other options to suit you!
** 30 days holiday a year
** with the option to buy up to 2 additional days.
** Flexible working** - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
** Pension –
** you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
** Private medical insurance** – we fund fully comprehensive private medical cover for you and all the family.
** Family friendly policies** – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
** Short term remote work abroad** - you can request up to 20 days per year to work remotely from certain locations abroad.
** Sustainable investing** - we…