RCIS Business Practices & Project Consultant

Overview

Zurich is currently hiring a Business Practices & Project Consultant (BPPC) to join the RCIS Crop Process team. RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

In this role, you will work on moderate to large projects by writing, publishing, and maintaining standard operating procedures (SOPs), job aids, process workflows, and policyholder communications. You will also help manage the central repository of RCIS forms and instructional documents. Zurich offers remote work options or hybrid positions at their offices in Anoka, Minnesota, Sioux Falls, South Dakota, Fresno, California, or Schaumburg, Illinois.

• Prepare, revise, and format SOPs ranging from simple to complex.
• Gather and translate technical details for team members within the organization.
• Lead sessions to collect information from subject matter experts (SMEs).
• Revise or restructure content, including customer communications and company forms, and verify that all documentation meets corporate standards, regulatory guidelines, and accepted style manuals.
• Help manage and update electronic document repositories and libraries.
• Create technical presentations for training sessions when required.

• Bachelor’s Degree and 4 or more years of experience in the Insurance or Operations area
• OR High School Diploma or Equivalent and 6 or more years of experience in the Insurance or Operations area
• OR Zurich Certified Insurance Apprentice including Associate Degree and 4 or more years of experience in the Insurance or Operations area
• AND Project management experience

• Three or more years of technical writing, documentation, and publication experience
• Training design and/or facilitation experience
• Strong verbal, written and interpersonal communication skills
• Crop insurance knowledge and experience
• Collaboration & meeting facilitation skills
• Adobe Acrobat form creation/maintenance experience
• Intermediate Microsoft Office skills (i.e., Word, PowerPoint)
• Team player and able to work collaboratively with others
• Ability to adapt to change and embrace new processes/procedures

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location.

The proposed Salary range for this position is $65,900.00 - $, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families.
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At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Anoka, AM - Fresno, AM - Remote Work (US), AM - Schaumburg, AM - Sioux Falls

Remote Working:
Yes

Schedule:

Full Time

Employment Sponsorship Offered:
No