Litigation Specialist - Commercial General Liability

Litigation Specialist - Commercial General Liability

Job Category
:
Claims

Requisition Number
: LITIG
006611

• Posted :
  January 6, 2026
• Full-Time
• Hybrid

Home Office – New Hartford, NY, USA;
Charlotte – Charlotte, NC, USA

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day:
To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, Buffalo, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago.

You’ll be responsible for investigating, evaluating, negotiating, and resolving litigated commercial general liability claims. With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters. Through frequent contact with defense counsel, you will use decision making skills to guide, review, and authorize work on litigated cases. Consultation with supervisors on complex coverage and litigated matters will occur as needed.

This position requires advanced industry knowledge and strong claims handling acumen with a thorough understanding of state laws and requirements.

• Investigate, evaluate, negotiate, and resolve litigated commercial general liability claims in a fair and timely manner.
• Interpret coverage to include drafting of comprehensive coverage position letters, evaluate damages, and negotiate settlements with limited supervisor intervention.
• Control, direct, authorize, and review activities of assigned defense counsel.
• Operate independently and resolve claims within and assigned authority.
• Consult with supervisor on more complex coverage and litigated matters.
• Attend mediations, trials, and hearings as needed to include interaction with insureds agents and legal representatives.
• Review court decisions and coverage interpretations and have a broad knowledge and understanding of the law and claim practices.
• Effectively handle the complex/serious claims within Regional Operations.
• Provide an excellent customer service experience on all claims.

• Serve as mentor to lesser experienced team members.
• Perform other duties as assigned.
• Conform with all corporate policies and procedures.

• Four year degree preferred or equivalent experience.
• 5+ years of commercial general liability experience.
• Experience in handling litigated files with strong coverage analysis skills required.
• Knowledge of NY, NJ, and PA venues strongly preferred.

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained withing the timeframe set forth by the company and must be maintained as needed throughout your employment.

Salary Range: $84,600-$124,000

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

• Medical and Prescription Drug Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal,  Protection, Pet Insurance
• Student Loan Refinancing Services
• Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Employee Referral Award Program
• Wellness programs

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

#LI-HL1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.