Property Adj-Trainee

Overview

Kick‑Start Your Career in Property Claims – Train, Learn, and Grow!

Position: Property Adjuster – Trainee

Location: Houston, TX (Hybrid: Work From Home + Driving Role)

What You’ll Do

• Investigate property losses under direct supervision
• Support claim resolution and settlement negotiations
• Maintain production standards and accurate documentation
• Deliver quality service to policyholders

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Shadows Adjuster in claims investigation and assists by obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
• Sets loss reserves with approval of client and management.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining insurance carrier s liability, client s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs.
• Maintains expected caseload.
• Maintains professional and technical knowledge through continuing education.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Review and approval on reports on losses exceeding $10,000.
• Creates day to day agenda with assistance of manager/supervisor.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

• College degree or an equivalent combination of education and experience.
• Completion of Crawford and Company basic property class, and/or continuing education required for advancement.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Solid time management skills and organizational ability.
• Strong interpersonal skills
• Ability to handle challenging situations and people with tact and diplomacy.
• Outside adjusters must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.