Sr. Claims Specialist; General Liability​/Construction

Overview

Zurich is seeking an individual interested in growing their claims career with our Commercial General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team, you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively.

At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer‑centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer‑centric claims experience.

This position will work from one of the following office locations:
Rocky Hill, CT;
Atlanta, GA;
Schaumburg, IL;
Maitland, FL;
Parsippany, NJ; or New York.

• Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR
• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR
• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

• 8+ years of experience handling Commercial General Liability (CGL) construction claims, including third‑party bodily injury and property damage.
• 6+ years of experience managing construction general liability claims involving bodily injury and property damage under wrap‑up policies.
• 7+ years of experience with OCIP/CCIP wrap‑up policies.
• Extensive litigation experience.
• Currently hold an active adjusters license
• Experience collaborating across work groups to develop and maintain strong relationships
• Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
• Understands the use of vendors and how litigation strategies are developed
• Understands and applies financial and actuarial/reserving concepts.
• Familiarity with negotiation strategies and experience in suggesting alternative approaches
• Negotiation skills
• Organizational and time management skills
• MS Office
• Customer service experience
• Strong analytical, critical thinking, and problem‑solving skills
• Strong verbal and written communication skills

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. The starting salary range for this position is $72,800.00 - $.

As a condition of employment at Zurich, employees must adhere to any COVID‑related health and safety protocols in place at that time.

Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Hybrid

Full Time Employment

Sponsorship Offered:
No