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SIU Field Investigator

Remote / Online - Candidates ideally in
Tennessee, USA
Listing for: Allstate Northern Ireland Limited
Full Time, Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Insurance Risk / Loss Control
Salary/Wage Range or Industry Benchmark: 62100 - 104100 USD Yearly USD 62100.00 104100.00 YEAR
Job Description & How to Apply Below
SIU Field Investigator page is loaded## SIU Field Investigator remote type:
Fully Remote Location Specific locations:
USA - TN (Remote) time type:
Full time posted on:
Posted Yesterday job requisition :
R25395

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
** Job Description
** This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections;

(2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage; and (4) conducting witness interviews and social media searches. The individual conducts surveillance on property and/or creates scene reconstructions on some investigations and reviews whether fraud can be substantiated and supports a lawsuit. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team.
** We’re looking to add an SIU Field Investigator to our team in the Memphis, TN area! This is a remote role with field work throughout the Memphis, TN territory. If you bring prior SIU insurance carrier experience or a background in insurance investigations, we’d love to connect with you. Apply today and join our team!**### ### ### ###

Key Responsibilities
* Enters SIU claim data information into multiple SIU systems
* Reviews investigations with fraud outcomes to validate whether denial is appropriate
* Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement
* Conducts complex online data application searches, research, and evaluation
* Conducts complex site inspections, including body shops, medical clinics, loss locations etc.
* Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed
* Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads
* Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process
* Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages
* Researches and responds to complex customer communications, concerns, conflicts or issues### Experience
* 2 or more years of experience (Preferred)### Supervisory Responsibilities
* This job does not have supervisory duties.#LI-KR1
** Compensation
* * Base compensation offered for this role is:

SIU Field Adjuster Cons II: $62,100 - $92,700

SIU Field Adjuster Sr Cons I: $68,500 - $104, 100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
** Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
** Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to…
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