Senior Claims Adjuster

Join to apply for the Senior Claims Adjuster role at QBE Europe

Time Type:
Full time
Worker Type:
Employee

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

• Contribute to the development of appropriate strategies, processes, and procedures for the Claims operation to support the delivery of business targets.
• Assist in the forecast of Claims activity through analysis of business levels and knowledge of the Claims environment to support decision-making.
• Maintain efficient handling of own caseload to ensure the prompt, timely, and effective handling of reinsurance Claims on the London market.
• Resolve customer service issues to ensure their prompt and timely resolution.
• Develop and maintain good client relationships with the re-insured and brokers.
• Approve reinsurance claims within written authority levels.

• Experience in handling specialty claims matters (Aviation, A&H, credit risk, Marine & Energy).
• Experience of working within the Reinsurance/ insurance/legal industry.

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance – we fund fully comprehensive private medical cover for you and your family.
• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing – we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net‑zero goal to achieve year‑on‑year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet’s future, as well as your own.
• Cycle‑to‑Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000.

• AXCO Global Insurance Awards 2024 Winner:
  Network Management of the Year
• Insurance Business UK 5‑Star Cyber Awards 2024: QBE rated as a 5‑Star Cyber Insurer
• UK IT Industry Awards 2023 Winner:
  Green Technology Innovation of the Year
• Working Dads Employer Awards 2023 Winner:
  Parental Policies Award
• Insurance Post British Insurance Awards 2023: QBE rated as a 5‑Star Employer

Adaptability, Claims Settlement, Commercial Acumen, Conflict Resolution, Critical Thinking, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Personal Initiative, Project Delivery, Regulatory Compliance, Reinsurance, Risk Management, Team Development

To submit your application, click "Apply" and follow the step by step process.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.