Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.
Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Role specifics:
- Jurisdicti ons:
Multi-Jurisdiction - Licenses:
Not required, but prefer adjuster license (all lines or work comp) - This role is eligible for fully remote work
- Analyzes coverage and settles moderately complex claims in one or more of Gallagher Bassett's specialty claims areas.
- Generally, incumbent does not work on workers compensation claims.
- Able to manage the full-life cycle of all assigned claims files.
- Analyzes coverage and determines defense obligations.
- Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans.
- Creates reservation of rights and coverage denial letters.
- Negotiates settlements with clients, client attorneys, and Public Adjusters.
- Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary.
- Prepares reserve and settlement authority requests for client and carrier approval.
- May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage.
- Has a solid understanding of claims processing and the insurance brokerage business.
- Has a basic understanding of the terminology and case law associated with their specialized claims niche/industry.
- Handles claims consistent with clients' and corporate policies, procedures and best practices and also in accordance with any statutory, regulatory and ethical requirements.
- Incumbents at this level should be able to work at full case load capacity.
Ideal candidates for this position will have:
- Claims Background:
Minimum of 5 years' experience handling lost time workers compensation subrogation, 3rd party negligence, high complex and large dollar amounts for a carrier, TPA or both - Jurisdictional
Experience:
Multi-Jurisdiction - Active Adjusters' licenses:
Not required, but preferred to have either all lines or workers compensation adjuster license
Required Qualifications:
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Desired:
- Bachelor's Degree
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educationa…
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