Claims Investigator - Part Time

Overview

Claims Investigator – Part Time

Rochester / Syracuse, NY

Uncover the Truth. Protect the Integrity. Advance Your Career.

At Covent Bridge Group, every claim tells a story — and as a Claims Investigator
, you’ll be the one uncovering it. Using your investigative instincts, field experience, and attention to detail, you’ll help clients get the answers they need and ensure claims are resolved with accuracy and fairness.

Join a global leader in full-service investigations
, where integrity meets action, and every day brings a new case — and a new challenge.

At this time, Covent Bridge is not considering candidates who require visa sponsorship, currently or in the future, including but not limited to H-1B, H-2B, E-3, TN, O-1, F-1 (OPT/CPT, or J-1 Visa Statuses.)

What You’ll Do:

As a Claims Investigator
, you’ll combine analytical skill with real-world investigation techniques to uncover facts, document findings, and deliver objective results. You will:

• Conduct complex field investigations involving multiple claim types.
• Submit daily updates summarizing your progress and observations.
• Manage your time effectively to maintain client billable hour expectations.
• Write detailed, professional statements and investigative summaries.
• Deliver clear, client-ready reports that meet Covent Bridge’s quality standards.
• Perform scene investigations, background checks, and courthouse research.
• Operate safely and remain alert while driving during field assignments.

Your curiosity and persistence will turn each case into a story built on truth and evidence.

What You’ll Bring:

We’re looking for investigators who are driven, professional, and dedicated to uncovering facts with accuracy and integrity.

• Hold a valid New York Investigator license (or eligibility for licensure in surrounding states).
• Demonstrate at least 1 year of field investigations experience, including face-to-face statements and report writing.
• Travel across multiple states as needed to complete case assignments.
• Investigate claims related to product, auto, general liability, Workers’ Compensation, disability, life insurance, and contestable death cases.
• Adapt to variable schedules — including nights and weekends when required.
• Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
• Equip yourself with a digital recorder, laptop (Windows OS), and necessary investigative tools.

What You’ll Need:

To qualify for this position, applicants must possess the following:

• An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
• Strong report writing skills.
• Bring prior experience as a Private Investigator, detective, or law enforcement professional.
• Understand investigative processes, insurance law, and claim procedures.
• Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
• Thrive under pressure and maintain professionalism in sensitive situations.
• Demonstrate self-motivation, accountability, and sound judgment.

We believe great work deserves great rewards. Here’s what you can expect when you join our team:

• Home-based work and flexible scheduling
• Competitive pay with monthly vehicle allowance
• Paid time off
• Company fuel card and company-issued cell phone
• Medical, Dental, Vision plans
• Employer-paid Life, LTD, STD insurance
• 401(k) with company match
• Travel and report writing compensation
• Licensing fees paid by company
• Paid ongoing career advancement training
• Expense reimbursement with minimal out-of-pocket expenses

The salary range for this role is $25 - $30 per hour
. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

About Us:

Covent Bridge Group is a global leader in full-service investigations providing:
Surveillance, SIU and Compliance, Claims Investigation,…