Marine General Liability Claims Specialist

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.

GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Role specifics:
- Jurisdictions: United States
- Licenses: Required
- Location: This role is eligible for fully remote work.

Responsibilities will include:

• Provide advice on coverage and perform analysis of coverage-related issues for clients to facilitate the settlement and payment of marine general liability claims against an insured company for damages caused by maritime operations, which can include property damage, bodily injury, or economic losses.
• Solid knowledge of the following
  • Marina Operator’s Legal Liability
  • Ship Repairer’s Legal Liability
  • Marine Contractor’s Legal Liability
  • Stevedore’s Legal Liability
  • Wharfinger’s Legal Liability
  • Terminal Operator’s Legal Liability
  • Dock Physical Damage
  • Hull – Personal and Commercial
  • Protection & Indemnity – Personal and Commercial
  • Boat Dealer’s Inventory
  • Hull Builder’s Risk
  • Contractor’s Equipment
  • Builders Risk Coverage.
• Act as the primary point of contact for the claimant and the client.
• Claim adjustments in accordance with policy terms and conditions.
• Responsible for handling of marine general liability claims from first notification to final claim settlement.
• Appointing marine surveyors and other experts and then monitoring their output from a technical quality and service point of view.
• Liaising with claimants to assist with investigating the cause of damage, establishing liability and collecting all necessary claims documentation.
• Marine General Liability insurance policy interpretation and advising clients of their liability under the policy of Marine insurance.
• Making recommendations to clients on settlement or otherwise of claims under the Marine policy.
• Preparation of periodic data and trend analytical reports to clients.
• Management of Marine Claims Database and the proprietary platform.

Meeting and where possible exceeding client SLAs to ensure robust audit results.

Required:

High school diploma and 5 years related experience required. Good understanding of claims processing and the insurance brokerage business. Licensing required.

Preferred:
Bachelors Degree preferred. The candidate must have active adjuster licenses in the US to handle property and casualty claims and/or be willing to obtain them as a condition of their employment.

Behaviors:
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.

#LI-DR1

#LI-Remote

#GBTop Job

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion…