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Claims Associate II - Auto

Remote / Online - Candidates ideally in
Schaumburg, Cook County, Illinois, 60159, USA
Listing for: Zurich Insurance
Full Time, Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Job Description & How to Apply Below

Job Title and Company

Claims Associate II – Auto – Zurich Insurance

Overview

Zurich is currently hiring a Claims Associate II to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices.

Responsibilities
  • Manage liability and property damage claims caseload that consists of low to moderate exposure.
  • Own assigned claims from end to end, resolving claims according to best practices.
  • Build partnerships with customers and brokers, and may be aligned to specific accounts.
Location and Work Model
  • Addison, TX
  • Schaumburg, IL

Hybrid work model emphasizing flexibility, with occasional in‑office attendance required.

Basic Qualifications
  • Bachelor’s Degree and no prior experience required in the Claims area OR
  • High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND
  • Must obtain and maintain required adjuster license(s)
  • Experience with Microsoft Office
Preferred Qualifications
  • Insurance industry, medical terminology, or medical billing knowledge
  • Analytical and organizational skills
  • Ability to multi‑task
  • Strong communication skills
  • Adapt to a changing environment
  • Bodily Injury experience
Pay and Benefits

Proposed hourly rate: $22.02 – $30.24, with short‑term incentive bonus eligibility set at 5%. Eligible for bonuses and merit increases. Your unique background matters. Comprehensive benefits for employees and families are offered.

Diversity and Inclusion

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code 1033.

Important Notes

Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Employment sponsorship offered:
No. Remote working:
Hybrid.

Schedule:

Full Time.

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Position Requirements
10+ Years work experience
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