Personal Lines Inside Sales Representative

Overview

We're looking for a high-performing, client-focused sales professional with deep experience in personal lines insurance and a passion for delivering exceptional service. You'll work exclusively with inbound warm leads - think referrals, web inquiries, and marketing campaigns - and your role is to take those leads from interest to policy, all while providing a standout experience. You need to be confident on the phone.

This is a proactive, high-touch sales role where building trust through conversation is key. You're the kind of person who's organized, detail-oriented, and tech-savvy - and who takes pride in doing things right the first time.

• Annual Base Salary + Commission + Bonus Opportunities
• Paid Time Off (PTO)
• Work from Home
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

• Respond to a steady flow of warm, inbound leads
• Deliver a consultative, high-touch sales experience over phone and email
• Guide prospects from quote to bind with professionalism and efficiency
• Cross-sell and upsell where it makes sense for the client
• Document all client activity and notes in AMS
  360
• Move the lead through the appropriate stages in the Agency Zoom sales pipeline
• Navigate carrier portals, Singlepoint, Docu Sign, Word, and Outlook like a pro
• Stay organized and accurate while managing a high volume of leads
• Be a voice and face of Risman that clients genuinely enjoy working with

• 2+ years of personal lines insurance experience (required)
• Proven sales success - you've hit targets, exceeded goals, and know how to close
• Active Property & Casualty license
• Strong phone presence and excellent communication skills
• Deep familiarity with AMS
  360
• Comfort using multiple platforms, tools, and carrier sites
• Exceptional organizational skills and follow-through
• Able to thrive in a fast-paced, referral-driven environment
• Familiarity with Agency Zoom is a plus

Risman Insurance Agencies is a well-established, independent insurance agency serving individuals, families, and businesses across Massachusetts. We provide personalized insurance solutions across personal lines, commercial lines, and private client services, with a strong focus on long-term relationships and thoughtful risk management.

Our team is built on experience, collaboration, and integrity. We believe great insurance starts with understanding our clients’ needs and delivering solutions that protect what matters most—today and into the future. As an independent agency, we work with a wide range of carriers, allowing our team to design coverage that truly fits each client. Risman Insurance Agencies continues to grow by investing in our people, our processes, and our technology—creating an environment where professionals can do their best work and build meaningful careers.