Underwriting Assistant; First Fire Program

Underwriting Assistant (First Fire Program) page is loaded## Underwriting Assistant (First Fire Program) locations:
Michigan - Troy:
Remote - USAtime type:
Full time posted on:
Posted Todayjob requisition :
2026-65
** Tokio Marine HCC - Public Risk Group**, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police department, prisons, fire departments and more. We serve the growing insurance and risk management needs of small to medium-sized governmental entities and provide property and casualty insurance coverages in multiple states.
** Hybrid Work Schedule (3 days in-office, 2 days work from home) or Remote**(Remote eligibility dependent on candidate location)
** Position Overview
** We are seeking a detail-oriented and proactive
** Underwriting Assistant
**** Performance Objectives
*** Operational Support & Data Accuracy – Maintain and update departmental records, ensuring the accuracy of policy details, endorsements, invoices, broker data, and related documentation. Your attention to detail will help keep information current, organized, and audit-ready.
* Underwriting Process Management – Support the underwriting cycle by preparing and assembling quotes, renewals, and policies for distribution. You will handle correspondence—such as quote letters, memorandums, declinations, and invoices—with professionalism and precision.
* Customer Service & Communication – Serve as a reliable point of contact for brokers, clients, and internal departments. You’ll manage inbound and outbound phone calls, respond to inquiries, and facilitate clear communication across teams to ensure excellent service and responsiveness.
* Collaboration & Departmental Coordination – Work closely with underwriting, claims, compliance, and operations teams to forward files, track requests, and support the flow of information throughout the underwriting process. You will play a key role in ensuring departmental efficiency and collaboration.
* Process Improvement & Efficiency – Contribute to refining daily workflows by identifying opportunities for process enhancements. You will recommend and assist with implementing improvements to streamline documentation, reporting, and recordkeeping practices.
* Professional Growth & Development – Build your insurance industry knowledge through exposure to core underwriting functions such as renewal preparation and loss analysis under the direction of an underwriter.

This role offers a strong foundation for professional advancement within the organization.
** Education & Experience
*** Undergraduate degree preferred, or equivalent professional experience required.
* Minimum of two (2) years of underwriting or operations support experience.
* Property & Casualty (P&C) insurance industry experience preferred.
** Other Skills
*** Strong organizational and analytical skills; ability to manage multiple tasks and shifting priorities.
* Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
* Proficiency with Microsoft Office (Excel, Access, PowerPoint, Word).
* Demonstrates initiative, attention to detail, and reliability in meeting deadlines.
* Thrives in a collaborative environment and contributes to team success.
** Working Conditions
*** Occasional overtime may be required to fulfill departmental deadlines.
* Regularly required to sit for extended periods; ability to lift up to 10 pounds.
* Frequent computer and office equipment use with close visual focus and data input.
** The Tokio Marine HCC Group of Companies offer a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal-opportunity employers. Please visit  for more information about our companies.**               #LI-NL1#LI-Remote
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