Claims Counsel

Overview

Join to apply for the Claims Counsel role at Capital Insurance Group
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This is a hybrid-eligible position. Office locations include:
Monterey (CA), Roseville (CA), Phoenix (AZ), and Spokane (WA). Monday through Wednesday are in-office;
Thursday and Friday may be work-from-home days.

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Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career. CIG was founded in 1898 and today is a leading West Coast Property & Casualty insurer, certified as a Great Place to Work with a collaborative, inclusive, and engaging culture.

Under general supervision, this position will be part of the Claims Legal team, providing settlement authority and general strategic support for claims/exposures that exceed the line unit’s authority. The role includes analyzing jurisdictional concerns, ensuring consistency in claims positions, and assisting in consulting on complex claim files reported to Claims Legal.

• Consult with claims staff on a variety of claims issues, including coverage, indemnification, policy limit demand reviews, indemnity agreement reviews, and release language reviews.
• Identify coverage issues requiring outside counsel and coordinate with outside counsel as needed.
• Directly handle some policyholder suits and collaborate with outside counsel in managing litigation; attend mediations as needed.
• Assist in training claims staff on jurisdictional issues and Fair Claims Practices.
• Respond to insurance claims questions from various departments.
• Collaborate with the Claims Legal team to provide excellent service to claims staff.
• Track claim files reported to Claims Legal, stay organized, and diary cases for follow-up.
• Participate in roundtable discussions on claims topics and lead follow-up actions.
• Work with Panel Counsel to ensure consistency of service to CIG insureds and participate in identifying new firms to join the Panel list.
• Coordinate with Analysts in Claims Legal to ensure consistency of Reinsurance reporting as required.
• Analyze complex insurance claim situations and develop recommendations for claims staff.
• Manage conflicting requests from multiple stakeholders in a fast-paced environment with attention to detail.
• Demonstrate good communication and interpersonal skills, work independently and in a team, and interface with multiple levels of the organization.
• Ability to travel (