Personal Lines Account Manager

Personal Lines Account Manager

at The Jonus Group

Seeking an experienced and dedicated Personal Lines Account Manager to join a team. This is a full‑time position that will initially require onsite work, with the potential for hybrid or remote arrangements based on performance and business needs. The ideal candidate will have a strong background in personal lines account management, excellent customer service skills, and the ability to thrive in a collaborative and flexible work environment.

• Base Salary: $70,000–$75,000 annually (up to $75,000 for highly qualified candidates)
• Quarterly Bonus:
  Available for fully onsite employees
• Year‑End Bonus:
  Available to all employees
• Average Annual Bonus Potential:
  Approximately $6,000
• PURE New Business (Inbound Leads): 40% one‑time commission for accounts handled and closed by the Account Manager (eligibility criteria apply)
• Lost Data/Win‑Back Accounts:
  Commission eligibility for successfully won‑back accounts
• Staff Bonus Pool:
  Quarterly cash bonuses ranging from $500–$1,000 based on team success
• Holiday Bonus:
  Example payout of $2,000 for non‑producers

• Medical Insurance:
  Multiple plan options through BCBS, with an estimated employee cost of $300–$400/month for individual coverage
• 401(k):
  Currently under review (previously offered via Paychex, no match)
• Work‑From‑Home Setup:
  Provided for weather, illness, or other circumstances

• Manage and service personal lines accounts with professionalism and efficiency
• Build and maintain strong relationships with clients, ensuring their insurance needs are met
• Handle inbound leads and close new business opportunities
• Assist with win‑back accounts by leveraging prior policy information and background details
• Collaborate with team members to achieve agency goals and contribute to a motivated and flexible work culture
• Stay updated on industry trends, carrier products, and software systems

• Experience:
  • Minimum of 5+ years in Personal Lines Account Management (10+ years preferred for fully remote consideration)
• Education:
  • College degree preferred
  • Professional designations are a plus
• Carrier
  
  Experience:
  • Familiarity with any of the following carriers:
    Travelers, Safeco, Foremost, Cincinnati, Acuity, Nat Gen, Openly, Nationwide, CHUBB, PURE
• Software
  
  Skills:
  • TAM experience preferred (EPIC experience acceptable; TAM can be learned)
• Proven success in remote work (if applying for a remote position)
• Strong knowledge of insurance coverage, procedures, and processes
• Ability to pass a background check and provide references (preferably previous supervisors)

Referrals increase your chances of interviewing at The Jonus Group by 2x.