Senior Transportation Examiners Remote

Senior Transportation Examiners – Full Time, Remote (Anywhere in the US)

SCM Insurance Services seeks a Senior Transportation Examiner to investigate and settle transportation first‑party and third‑party claims, with emphasis on commercial auto physical damage, motor truck cargo, towing, and salvage procedures.

Company: SCM Insurance Services

• Initiate investigations of new claims
• Evaluate coverage and make appropriate policy decisions
• Evaluate and negotiate settlements for collision, specified perils, property damage, and transportation losses
• Manage and oversee the work of outside adjusters, appraisers, and experts
• Develop a basic understanding of liability and coverage principles
• Recognize state‑specific laws and claims regulations throughout the United States to ensure compliance, including sending and securing proper documentation
• Complete research to determine market value on automobiles and heavy equipment and make recommendations on total loss settlement values using proper state valuation methods
• Summarize and recommend disposition of claims above individual settlement authority
• Respond to time‑sensitive material including intercompany arbitration hearings and Department of Insurance complaints
• Manage a diary system to systematically review and resolve claims within specified state compliance guidelines
• Handle small claim suits as needed
• Other duties as assigned by the claims supervisor, which may be added, deleted, or changed at any time at management’s discretion, formally or informally, verbally or in writing

• High School Diploma or equivalent required;
  Bachelor’s degree preferred
• Experience with Lloyd’s of London considered an asset
• Proficient in Microsoft Office; preferred experience with Open Office
• Able to be licensed in states and countries where necessary
• AIC designation preferred

• Use of clear, rational thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors and properly manage and pay expense invoices
• Strong writing skills with proper use of grammar to prepare written status reports; document claim file notes clearly with all communications and activities, using factual and objective information
• Ability to plan and exercise conscious control over time spent on specific activities
• Strong verbal and written communication skills
• Ability to multi‑task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company

• Dynamic environment with tight deadlines and changing priorities
• All prospective employees must pass a background check
• Only US residents will be considered
• Office environment including prolonged periods of computer use
• Remote working with potential travel to home office

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submissions from third‑party recruiters. SCM does not pay a fee for any placement resulting from unsolicited resumes and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.