Senior Claims Specialist, General Liability​/Construction

Senior Claims Specialist, General Liability

Join to apply for the Senior Claims Specialist, General Liability role at Zurich North America

Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with experiences and backgrounds. environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively.

At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, ensuring that claims are handled most efficiently and effectively while delivering a customer‑centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer‑centric claims experience.

This position will work from one of the following office locations:
Addison, TX;
Atlanta, GA;
Omaha, NE;
Overland Park, KS;
Schaumburg, IL;
Maitland, FL;
New York, NY;
Parsippany, NJ; or Gold River, CA.

• Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area OR
• Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area OR
• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area OR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

• Commercial general liability claims handling experience within the area that includes litigated and severity injury claims
• Extensive litigation experience
• A Juris Doctor (JD) degree is not required for this role
• Currently hold an active adjusters license
• Experience collaborating across work groups ability to develop and maintain strong relationships
• Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
• Understands the use of vendors and how litigation strategies are developed
• Understands and applies financial and actuarial/reserving concepts.
• Familiarity with negotiation strategies and experience in suggesting alternative approaches
• Negotiation skills
• Organizational and time management skills
• MS Office
• Customer service experience
• Strong analytical, critical thinking, and problem‑solving skills
• Strong verbal and written communication skills

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. The starting salary range for this position is $72,800.00 – $.

• Mid‑Senior level
• Full‑time
• General Business
• Insurance and Financial Services

Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Hybrid

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