Bilingual Personal Lines Inside Sales Representative Hybrid

Description

Are you bilingual in English and Spanish, and a customer service or sales professional looking to advance your career with a Fortune 100 company and uncapped earning potential?

Liberty Mutual is hiring Bilingual Personal Lines Inside Sales Representatives in your area. No insurance experience is required. Enjoy a flexible hybrid schedule that balances working from our vibrant offices with the convenience of remote work. This role offers a dynamic, fast-paced sales environment with uncapped commission potential, ongoing training, and career growth opportunities.

As a Personal Lines Inside Sales Representative at Liberty Mutual, you’ll be the first point of contact for inbound calls from new and existing customers seeking personal lines insurance solutions. You will gather information to provide informed, tailored insurance proposals based on the caller’s needs. Expect to spend a significant portion of the day on the phone, managing high call volumes while balancing multiple tasks in a fast-paced environment.

We’re looking for tech-savvy, self-motivated representatives who can thrive in a performance-driven environment.

Qualified applicants will reside within 50 miles of our Plano, TX or Liberty Lake, WA office.

• Handle inbound calls from customers seeking personal lines insurance solutions.
• Gather information to prepare informed, tailored proposals based on caller needs.
• Manage high call volumes and balance multiple tasks in a fast-paced environment.
• Demonstrate proficiency with technology and maintain a performance-driven mindset.

• Bilingual in English and Spanish.
• 2+ years of customer service, sales, or insurance experience.
• Effective time management and organizational skills.
• Ability to think, speak, and type efficiently while engaging with customers.
• Residence within 50 miles of Plano, TX or Liberty Lake, WA; hybrid in-office and remote work required.
• High school diploma required; college preferred.
• Ability to obtain required resident and non-resident insurance licenses.
• Ability to work during Licensed Sales Center operating hours.

• Compensation: $58,000-$65,000 first-year total compensation; $45,000 base salary plus uncapped monthly sales incentive; base salary differential for certified bilingual Spanish speakers.
• Comprehensive benefits from Day 1, including health and dental insurance, 401K, company-paid pension, paid time off, and flexible work arrangements.

• Unlicensed training begins March 23, 2026; licensed training begins April 6, 2026.
• Paid training: 6 weeks licensed or 8 weeks for those pursuing a Property & Casualty License and Personal Lines producer license.
• Training hours:
  Monday–Friday 7:00 am–3:30 pm PST or 9:00 am–5:30 pm CST.
• Post-training shift will be assigned based on performance and business needs.
• Hybrid schedule: in-office three days per week (Tuesday, Wednesday, Thursday) with option to work from home Monday and Friday; operating hours 7:00 am–7:00 pm (Mon–Fri) and 7:00 am–5:00 pm (Sat–Sun).

Pay Philosophy:
Starting salary is determined by skills, experience, education, certifications, and location. The full salary range reflects the national market value and provides opportunities to progress as you grow in the role. Some roles include commission and/or bonus earnings as defined in the compensation plan.

Liberty Mutual is committed to an inclusive culture with benefits, workplace flexibility, professional development, and Employee Resource Groups. We offer benefits that support life and well-being. For more information about our benefit offerings, please contact Liberty Mutual.

Liberty Mutual is an equal opportunity employer. We do not discriminate on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information, or any other status protected by law.

Fair Chance Notices:
California;
Los Angeles Incorporated;
Los Angeles Unincorporated;
Philadelphia;
San Francisco.