Financial Lines Claims Manager

Claims Manager

We are currently looking to add a Claims Manager to join our Management Solutions Group and work out of our 4 World Trade Center, New York or Parsippany, New Jersey offices.

The selected candidate will lead and direct a team of Legal Claims Professionals handling low to high exposure Public D&O, Fiduciary and Transactional Liability. The Claims Manager is expected to coordinate the work activities of the team, and has responsibility for performance, development, and coaching of staff. The Manager will also act as a technical resource for the team. This position has clear and distinct accountability for business results and is expected to manage internal and external customer relationships.

The Claims Manager plays a critical role in exchanging timely information with upstream claim managers, line‑of‑business underwriters, actuaries and finance, as well as developing, maintaining and servicing broker and account relationships. The selected candidate must be flexible to work across other Financial Lines teams as needed.

At Zurich North America we acknowledge that work‑life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in‑person connections and collaborative activities when meaningful and valuable. The candidate selected for this opportunity must be able to report into our 4 World Trade Center, NY or Parsippany, NJ office 3 days per week.

• Juris Doctor and 5 or more years of experience in the Claims area
• Bachelor's Degree and 6 or more years of experience in the Claims area
• High School Diploma or equivalent and 8 or more years of experience in the Claims area
• Customer service experience
• Experience with Microsoft Office
• Experience collaborating across work groups
• Knowledge of insurance legal statutes and procedures
• Knowledge of the insurance industry, claims and the insurance legal and regulatory environment
• Travel 0‑20%

• Negotiation experience
• Experience collaborating across work groups
• In‑depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment
• Experience handling Financial Lines Claims
• Ability to effectively present information to LOB manager, claimants and customers
• Excellent communication skills
• Problem‑solving skills
• Analytical skills
• Advanced degree
• Leadership and/or employee development experience
• AIC certification
• SCLA certification
• CPCU certification

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please . Additional rewards may encompass short‑term incentive bonuses and merit increases.

We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $ to $, with short‑term incentive bonus eligibility set at 15%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

Zurich North America is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location:

AM – New York, AM – Parsippany. Remote Working:
Hybrid.

Schedule:

Full Time. Employment Sponsorship Offered:
No.