Senior Loss Adjuster

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

As a Senior Property Loss Adjuster, you'll take on a diverse range of commercial and domestic losses, working closely with clients, policyholders, and other stakeholders to investigate, report, and settle claims.

This is your chance to join a team that values integrity, collaboration, and professional growth.

This is a remote based role, with travel to North and Central London and Northern Home Counties.

• Investigate and manage a variety of property claims, including commercial and domestic properties, real estate, high-net-worth clients, and public authorities.
• Handle claims from start to finish, including determining policy coverage, assessing damages, negotiating settlements, and pursuing recoveries when needed.
• Collaborate with insurers, policyholders, and contractors to ensure claims are resolved fairly and efficiently.
• Provide valuable insights into claims trends and participate in audits and meetings to maintain high standards of communication and service.
• Uphold our commitment to fairness, integrity, and professionalism in every claim you handle.

• Experience in investigating and managing property claims.
• A clear understanding of construction, mitigation, and liability.
• The ability to manage claims from start to finish, including scheduling works and liaising with all relevant parties.
• Strong communication skills to explain complex issues clearly, whether in writing or in person.
• A collaborative approach to building relationships with clients, brokers, and carriers.
• A commitment to handling claims fairly and with integrity.
• CILA and/or CII qualifications are a bonus but not essential.
• Eligible to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and…