Physical Damage Appraiser

Join to apply for the Inside Physical Damage Appraiser role at Auto-Owners Insurance

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Join to apply for the Inside Physical Damage Appraiser role at Auto-Owners Insurance

Direct message the job poster from Auto-Owners Insurance

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a Top-rated Insurance Carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:

• Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.
• Maintain an understanding of current automobile construction and repair techniques, ensuring compliance with statutory requirements including the appropriate use of aftermarket parts and repairs with concern for safety and industry standards.
• Communicate with claim associates, agents, insured’s repair facilities, and others regarding inspections and conclusions; develop and participate in required communication to vehicle owners regarding repairs; participate as necessary in negotiations, follow-up, and problem resolution on claims.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Handle investigations by phone, mail, and on-site investigations.
• Willing to travel and be temporarily reassigned for catastrophe duty upon request.

• Bachelor’s degree or equivalent experience
• A minimum of 3 years working as a physical damage appraiser
• Knowledge of CCC software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license

Auto-Owners offers a wide range of career opportunities, a friendly work environment, structured training, employee mentoring, and an excellent compensation/benefits package. This includes a competitive salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off including holidays, vacation days, personal time, and sick leave. If you’re seeking rewarding work with great people, Auto-Owners is the place for you!

Auto-Owners Insurance is an equal opportunity employer. The company hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Management
• Industries:
  Insurance