Inside Sales Manager - Personal Lines

Join a Legacy of trust. Lead with Purpose.

For over a century, AAA Northeast has been a trusted name, delivering peace of mind to millions. We’re more than just insurance, we’re a promise of protection and reliability.

We’re looking for a dynamic, results‑driven Personal Lines Insurance Sales Manager to lead our performing team of unlicensed and licensed agents. This is a unique opportunity to make a meaningful impact by driving sales performance, mentoring talent, and ensuring our members receive exceptional service and coverage.

Schedule
:
Sunday‑Thursday 10:30am‑7pm

• Legacy of Trust – Over 100 years of service excellence
• Voted a Top Employer and Best Place to Work across the Northeast
• Mission‑driven culture focused on community service and member satisfaction
• Competitive salary range $83,500‑94,750 (based on experience)
• Annual performance bonuses
• 401(k) match up to 6% + exclusive AAA membership perks

• Lead and coach a team of licensed insurance sales agents
• Drive insurance sales performance and meet team and department goals
• Analyze sales metrics and implement improvement strategies
• Ensure compliance with insurance regulations and company policies
• Manage team schedules, time‑keeping, and coverage
• Interview, hire, and onboard new team members
• Provide ongoing coaching, training, and development
• Handle customer escalations and ensure five‑star diamond service
• Stay current on insurance products, industry trends, and carrier updates
• Occasional team support during off‑hours as needed

• 100% remote position
• Must have a quiet, dedicated home office space free from distractions
• Reliable high‑speed internet connection
• Ability to work independently in a fast‑paced, goal‑driven environment
• Demonstrate strategic ownership, accountability, and ability to lead a remote team with minimal oversight

• High School Diploma required;
  Associate’s Degree or higher preferred
• Minimum of 3 years of direct leadership/management sales experience with proven success
• Minimum of 8 years of insurance sales experience with a track record of sales success including cross‑selling

• Active Personal Lines or Property and Casualty license upon hire
• Life Insurance License (state specific) required within 1 year

• Eligible for monthly performance‑based bonus
• Paid Time Off: 3 weeks of vacation, 12 holidays and 8 sick days annually
• Health Coverage:
  Medical, Dental, and vision insurance with AAA Northeast covering up to 88% of the plan
• Retirement: 401(k) plan with a 6% company match
• Additional Perks:
  Free AAA membership, insurance discounts, travel commission match, and a paid volunteer day each year
• Tuition Reimbursement:
  Financial support for continuing education
• Life license and designations supported through paid training and reimbursement
• Ample opportunities for advancement

• Structured leadership development programs
• Clear advancement paths to Director and beyond
• Access to Predictive Index tools for personalized coaching

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal‑opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class.

We thrive when our team members bring their whole selves to work.