Commercial Auto Claims Specialist

Commercial Auto Claims Specialist

IAT Insurance Group has an immediate need for a Commercial Auto Claims Specialist who can be located in one of the following IAT offices:

• Alpharetta, Georgia
• Virginia Beach, Virginia
• Cheshire, Connecticut
• Scottsdale, Arizona
• Naperville, Illinois
• Rolling Meadows, Illinois
• Omaha, Nebraska
• St. Petersburg, Florida
• Raleigh, North Carolina

This role will handle complex commercial trucking claims across the entire United States. The Claims Specialist is responsible for investigating the extent of the company’s liability and will manage injury claims from inception to conclusion, which may include attorney‑represented and litigation cases.

The hybrid schedule reflects our values of ownership, collaboration, and teamwork: employees work from the office with colleagues and other disciplines Monday through Wednesday, with the option to work remotely Thursday and Friday. Preference is given to candidates who can work in one of the listed IAT offices, but we will consider fully remote work for the ideal candidate.

• Handles complex, high‑exposure commercial auto claims
• Presents cases to senior management for reserving and direction, as required by claim guidelines. Verifies and analyzes applicable coverage for the reported loss.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs, and manages vendors/counsel, including approval of defense budgets.
• Maintains resident/nonresident adjuster licenses as required.
• Travels as required to handle catastrophic claims, attend mediations, and settlement conferences.
• Performs other duties as assigned.

• High school degree or GED with 5+ years of relevant claims experience
• Insurance licenses that comply with state and IAT requirements
• Experience handling commercial claims
• Experience handling bodily injury claims
• Appropriate claims license
• Strong customer service skills
• Experience handling third‑party claims
• Excellent knowledge of Microsoft Office
• Excellent oral and written communication skills for internal and external interactions
• Excellent critical‑thinking and problem‑solving skills
• Excellent attention to detail and customer service focus
• Strong organizational and time‑management skills with ability to set priorities and multitask in a fast‑paced environment
• Applicants must be authorized to work in the United States and must not require current or future visa sponsorship.

• Associate or bachelor’s degree
• Experience working in task‑based claims systems
• Considerable experience handling litigated bodily injury claims
• Completion of AIC, CPCU, or other similar program

The annual gross salary range for this position is $47,230 – $102,780. Total compensation includes base salary, performance‑based bonus opportunities, 401(k) match, profit‑sharing opportunities, and more. Actual salaries will vary based on qualifications, skills, competencies, and geographic location.

• 26 PTO days (entry level) + 12 company holidays = 38 paid days off
• 7% 401(k) company match and additional profit sharing
• Hybrid work environment
• Numerous training and development opportunities to further your career
• Healthcare and wellness programs
• Opportunity to earn performance‑based bonuses
• College loan assistance support plan
• Educational assistance program
• Mentorship program
• Dress for your day policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We maintain a drug‑free workplace and participate in E‑Verify.

IAT Insurance Group is the largest private, family‑owned property and casualty insurer in the U.S. Insurance Answers Together® is our guiding principle. We collaborate internally and with partners to provide the best insurance and surety options for our customers. At IAT, we’re committed to building an open and supportive culture for all, driving innovation, stable partnerships, and growth.