Senior Workers Compensation Claims Adjuster

Overview

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers who care deeply about doing the right thing and doing it well.

You’ll be part of a culture that values teamwork, curiosity, and the impact of your work.

We’re committed to a diverse and inclusive workplace and offer remote work options where eligible. This role is based in Madison, WI with related jurisdictional requirements and licenses noted below.

The base pay range is $66,000.00/yr - $/yr. This range is provided by Gallagher Bassett. Your actual pay will be based on your skills and experience. The compensation package also includes a comprehensive set of benefits as described in the Benefits section.

• Apply claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims.
• Interact with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of clients, demonstrating empathy throughout the claims process.
• Handle claims in accordance with clients’ and corporate policies, procedures, and standard methodologies, complying with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently to support claim outcomes.

• Claims background: minimum of 3-5 years handling lost time/indemnity claims with extensive experience on litigated files
• Jurisdictional experience: IA, WI
• Active adjusters’ licenses: IA, WI

• Investigate, evaluate, and resolve complex workers compensation claims using analytical skills to reach informed resolutions.
• Partner with clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize tasks to best serve clients and claimants.

• High School Diploma
• Minimum of 5 years related claims experience
• Licensed and/or certified in all states where claims are handled
• Knowledge of industry standards and practices
• Computer experience with related claims and business software

• Bachelor’s Degree

We offer a competitive and comprehensive compensation package. In addition to base salary, the company provides a wide range of benefits. Minimum core benefits typically include medical/dental/vision plans from day one, life and accident insurance, 401(k) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, and paid parental leave. Other benefits include digital mental health services (Talkspace), flexible work hours, training programs, Gallagher Thrive program, charitable matching gifts, and more.

Benefits details may vary by role and location.

Gallagher is committed to inclusion and diversity and provides equal employment opportunity without regard to race, color, religion, gender, national origin, age, disability, or any other protected characteristic. Reasonable accommodations are provided to qualified individuals to enable participation in the interview process and employment activities where required by law.

We value inclusion and diversity as core parts of our business and strive to support the communities where we live and work.

Seniority level:
Not Applicable
•

Employment type:

Full-time
• Job function:
Finance and Sales
• Industries:
Insurance

Referrals increase your chances of interviewing at Gallagher Bassett. Apply BELOW