Bilingual Claims Specialist

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here.

That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

Salary and Compensation : $24.62 – $30.77 per hour / $49,609.30 – $62,001.55 annually.

• +10% additional differential for bilingual skillset
• +10% evening differential for applicable shifts

Hybrid role: Training 100% in‑office (6‑9 months); post training 4 days a week in office and work from home 1 day a week.

Bonus Opportunity
:
If you have an active Adjusters insurance license, you will be eligible for a $1,500 sign‑on bonus! Ask your recruiter for more details!

• Excellent verbal and written communication skills in English and Spanish
• 12 months+ of relevant customer service and/or transaction processing experience
• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Solid computer multitasking skills
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Ability to work comfortably and grow in a fast‑paced, high‑volume call center environment
• Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
• Eagerness to explore new skills and openness to different career paths

• An associate’s degree or higher (preferred)
• Active Adjusters insurance license (preferred)

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry‑leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. Our teams are led by dynamic, multi‑faceted leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well‑being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor‑made for you and your family’s overall well‑being.
• Financial benefits including market‑competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition‑based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility – We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the U.S. for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national…