Associate Account Analyst

Position Summary

The selected candidate will support the Middle Market – Office of the Underwriting Team with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.

This is a hybrid position. Candidates located within 50 miles of any of the following offices are required to report onsite twice a week:
Plano, TX;
Boston, MA;
Suwannee, GA;
Orange, CA;
Chicago, IL;
New York, NY;
Walnut Creek, CA;
Charlotte, NC;
Warrenville, IL. Remote work is available and may be subject to change.

Starting salary for the role: $52,000.

• Gathers, organizes and enters information into pricing models; performs initial analysis of exposure, loss, and coverage for the underwriter.
• Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
• Coordinates service requests in a timely manner.
• Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools, and models; flags referral triggers and initiates/manages requests to internal service providers (e.g., rating).
• Gathers, analyzes, and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements, offer/disclosure/election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy, and proposal.
• Provides customer service to brokers and agents to facilitate processing of business; answers questions and resolves problems on topics such as policy transactions, billing, and service needs.
• Executes post‑sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements, and file documentation.
• Initiates pre‑renewal communications via conditional/non‑renewal notice drafts when necessary.
• Supports the underwriter with mid‑term account reviews/stewardship, ongoing service, service planning, and endorsements.

• Capabilities include critical thinking, problem solving, decision making, customer focus, detail orientation, written and verbal communication, organization, adaptability, courtesy, dependability, and ability to learn and apply new information quickly and accurately.
• Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
• Associate’s or bachelor’s degree preferred.

Liberty Mutual is an equal‑opportunity employer. We value diversity, inclusion, and the unique contributions each employee brings. We offer comprehensive benefits, workplace flexibility, professional development opportunities, and a host of resources through our Employee Resource Groups. Our goal is to create a workplace where everyone feels valued, supported, and can thrive. For more information about our benefits, please visit

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any other basis prohibited by federal, state or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco