Claims - Managed Care Coordinator

MAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel.

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss.

Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Hybrid work options are available in select departments at our Headquarters located in Fairfield, Ohio. Eligibility may vary based on your role, responsibilities, and departmental policies.

The Medical Resource Unit is currently seeking a Managed Care Coordinator to coordinate and support managed care services for Claims.

Starting salary: The pay range for this position is $17.00 - $22.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

communicate with vendor partners and coordinate referrals for managed care services document file

assignments and directions with high attention to detail

• complete review and payment of claims invoices, coordinating revisions as necessary
• collaborate with managed care vendor partners and internal stakeholders to ensure process consistency
• work in team environment as part of Medical Resource Unit supporting Managed Care, No Fault Claims, and Medicare
• work on projects as requested

• portray a positive attitude in job performance through verbal and written communication
• show initiative in assisting and educating other associates
• focus on customer service
• demonstrate strong time management skills and ability to prioritize work
• proficient with Adobe, Microsoft Outlook, Word, Excel, Access
• strive for data accuracy and consistency
• experience with claims and managed care programs preferred
• experience with case management services preferred
• claims system knowledge preferred
• knowledge in Medicare reporting rules preferred
• willing to participate in additional claims education

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, religion, national origin, age, disability, or any other basis prohibited by law. Learn more about the Federal Employment Notices.