Commercial Lines Account Manager

Be among the first 25 applicants—2 days ago.

ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The role serves as the main point of contact and technical expert on a client book of business, working with dedicated onshore/offshore SDU teams to renew existing policies, bind new business leads, and round out accounts to increase overall revenue on the assigned book of business.

Key responsibilities include building strong customer relationships, training junior team members, managing large books of commercial lines insurance clients, driving customer retention, evaluating carrier relationships and market placement, providing timely and quality service to customers and clients, researching and recommending ReSource Pro solutions, working in a variety of Agency Management Systems, leading day‑to‑day customer interactions, consulting with customers using subject matter expertise, gathering information about client needs, and collaborating with coworkers and supervisors to meet client needs and contribute to internal team goals.

• Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience
• 3‑7 years of Property and Casualty insurance experience or related coverage experience in a retail agency or service center
• Active Resident Property and Casualty insurance license required
• Located in the Pacific Time Zone to accommodate client needs
• Microsoft Office proficiency – Excel required
• Experience working in an Agency Management System required
• Industry designations preferred such as CPCU, CIC, CISR, ARM
• Ability to adapt and succeed within a team‑oriented environment
• Excellent problem‑solving and customer service skills

Salary range: $53,779 – $91,291 annually. Compensation includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. The salary range may vary based on the geographic location of the candidate.

• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend‑eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long‑term and short‑term disability employer‑provided
• Generous PTO plan with paid holidays plus floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health

• Behavioral interview with Talent Acquisition
• Online talent assessment
• Hiring Manager interview
• Additional interview steps may be added depending on the position or if further evaluation is needed

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner that insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving over 2,000 carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation.

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All remote positions are based in the United States, and candidates must reside within the U.S. be eligible for consideration.