Insurer Relations Manager

Acturis is the UK’s leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown every year for the past 20 years with turnover now exceeding £100m. To date, more than 100,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £15Bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today.

As Insurer Relations Manager at Acturis, you will:

• Own and implement the strategy for Insurer & MGA Account Management covering Commercial and Personal Lines, UK and International across the Acturis Platform business.
• Identify Sales opportunities in both existing and prospective insurer and MGA relationships.
• Directly own and be involved in a number of tier 1 and tier 2 relationships in a combination of “Account Manager” and “Account Director” roles.
• Develop and run a small high performing team of dedicated Insurer Relations Managers who will act in a combined Sales and Account Management role, targeting both new business and cross-sell opportunities.
• Work closely with the Chief Insurance Products Officer, Chief Customer Officer and Chief International Development Officer and Insurance Product owners.
• Be responsible for maintaining existing relationships and identifying and progressing opportunities for further growth and penetration.
• Negotiate new deals including commercial and contractual arrangements working in conjunction with the Chief Insurance Products Officer, CCO, CDIO and CEO.
• Work across the verticals to ensure we deliver great service to our insurer customers.
• Manage escalation processes within Insurer relationships.
• Work closely with the Head of Broker Account management to align strategy and processes across all partners and customers.
• Produce regular relationship reporting – RAG report based on tiers.
• Produce monthly Operation Executive Committee content relating to Insurer relations.
• Maintain performance monitoring against financial targets and other KPIs.

The role will:

• Report to the CCO.
• Have financial Sales and revenue targets (combination of value of new/additional services).
• Require an established database of contacts and relationships within the market.

As Insurer Relations Manager at Acturis, you will receive structured targets, regular feedback and an annual performance review. You will follow a clearly defined career path that recognizes personal development and contributions to the Company.

As you progress as Insurer Relations Manager, you can expect to be responsible for:

• Planning/scoping high quality projects, including managing teams and resources.
• Coaching and providing constructive feedback for junior colleagues.
• Working with larger Acturis customers and involvement in more complex solutions.
• Developing and maintaining the strategy for Insurer relationship management.

At Acturis, we invest in recruiting, developing and promoting talent. With us, you will:

• Work with a talented, motivated and friendly group of like-minded colleagues.
• Learn how to combine innovation and technology to create new business models.
• Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues.
• Receive written constructive performance feedback and encouragement to help you be your best at work.
• Be given real responsibility for your own projects as soon as you are ready.
• Receive a competitive salary and annual performance-based reviews.
• Be eligible to participate in annual bonus and Company share incentive schemes depending on performance and seniority.
• Benefit from private health insurance, disability and health insurance and a Company pension scheme.
• Enjoy a flexible working model including a mixture of nationwide client visits, office visits and working from home.

You will be a self-starter who takes initiative and leads from the front, ready to go from day one. As part of a team full of brilliant and motivated people, you’ll share our passion for innovation and being a forward thinker.

We are looking for…