Executive Specialist, Cyber Claims - Remote or Hybrid​/C&F

Executive Specialist, Cyber Claims – Remote or Hybrid, Any C&F Location Company Overview

Crum & Forster (C&F) has a proud history dating to 1822, providing specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of A+ (Superior) by AM Best and is proud of our superior customer‑service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2,000 employees nationwide. The company is increasingly recognized as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee‑first focus and steadfast commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings, a global, billion‑dollar organization.

For more information about Crum & Forster, please visit

The Executive Specialist will handle a regular diary of primary and excess Cyber claims and must have experience handling Cyber incidents through litigation. The role includes analyzing and resolving claims from coverage determination through resolution—assessing potential exposure in a timely and accurate manner, handling incident response, coverage investigation, regulatory investigations, litigation and negotiation following cyber incidents. Claims involve a high degree of technical evaluation and often include complex issues.

Experience handling Cyber claims is required, with experience in Professional Liability, Commercial Crime, and/or D&O claims also preferred. This position reports to an Executive Risk Claims Manager. The role has a flexible workplace location with the ability to work remotely or with a hybrid in‑office/remote presence in Jersey City, NJ;
Morristown, NJ;
Chicago, IL; or other C&F office nationwide.

• Accountable for the full handling and control of all claims assigned, including coverage analysis, letter writing, investigation, incident response, reserve adequacy, diary maintenance, vendor management, reinsurance reporting, and claim disposition.
• Promptly evaluate potential exposure for all claims and adapt to changing circumstances as claims develop.
• Segregate significant claims from straightforward claims and formulate a resolution strategy early, setting appropriate reserves and communicating with counsel, insureds and others to achieve the strategy.
• Present claim overviews, both written and oral, to management routinely.
• Deliver superior customer service to policyholders, agents and others during the claims handling process.
• Market claim services and coordinate presentations to customers or potential customers, supporting C&F’s underwriters, as needed.
• Attend conferences in the United States on management’s request.
• Work on special projects as assigned.

• 3+ years of experience handling cyber claims (preferred). Salary commensurate with experience.
• Juris Doctor preferred.
• Multiple state adjuster licenses.
• Demonstrated presentation skills.
• Exceptional organizational and interpersonal skills.
• Ability to work with support staff, claims staff, underwriting peers, actuaries, policyholders and senior management.
• Travel required for occasional in‑person attendance at mediations, settlement conferences, trials and industry conferences.
• Proficiency with Microsoft Office suite of programs.

• Competitive compensation package.
• Generous 401(k) employer match.
• Employee Stock Purchase plan with employer matching.
• Generous paid time off.
• Excellent health, dental & vision benefits, and programs focused on physical, mental and financial wellbeing.
• Career development opportunities: tuition reimbursement, industry certifications and professional training.
• Dynamic, ambitious, fun and exciting work environment.
• Opportunity to support social and community responsibility initiatives.

If you require special accommodations, please let us know. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national…