Associate Director, Field Reporting, Commercial Operations & Reporting; COR

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Sales Enablement

Sales Effectiveness

Professional

Horsham, Pennsylvania, United States of America;
Titusville, New Jersey, United States of America

Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Field Reporting, Commercial Operations & Reporting (COR), that can be located in either Titusville, NJ or Horsham, PA, with travel to both campuses as needed.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

Provide strategic leadership for the design, delivery, adoption, and continuous improvement of the field reporting platform across JJIM (Immunology, Oncology, Neuroscience). Serve as the primary commercial business lead with Business Technology and partner with Sales Leadership and cross-functional stakeholders to translate field data into timely, compliant business insights.

• Lead Field Reporting strategy, roadmap, and development across all JJIM therapeutic areas in collaboration with Connext/Connext plus.
• Leverage AI to improve effectiveness and efficiency.
• Own prioritization of business requests across TAs and manage roadmap tradeoffs.
• Act as commercial business lead with Business Technology to ensure delivery, performance, and SLA compliance of the reporting platform.
• Coordinate platform releases and stakeholder communications (Sales Leadership, COD, COR, IC, Data Stewards, SIA, Field Ops).
• Design and lead training and adoption programs to drive system usage among field sales and home office users.
• Implement process and product improvements to enhance speed, accuracy, and usability.
• Lead cross-functional project teams and provide indirect people leadership; influence senior leadership for alignment and resources.
• Ensure HCC regulation compliance and data governance across reporting activities.
• Define and report success metrics (adoption, time-to-insight, SLA metrics, stakeholder satisfaction).

• Bachelor's degree required, Master's preferred

• A minimum 8 years professional experience, with 5+ years in Pharmaceutical or Medical Device or equivalent experience is required.
• Previous experience in Field Reporting, Sales Analytics and/or Sales Measurement, is required.
• Experience with syndicated data (e.g., IQVIA); background in Sales/Commercial Operations, Data Management, or Incentive Compensation; proven ability to partner with senior Sales Leadership and Business Technology; training/adoption program design experience; strong influencing and stakeholder management skills are required.

• Experience with field sales support & training, prior people management, HCC/data governance familiarity is preferred.

• This position can be based in either Titusville, NJ, or Horsham, PA with travel between the two campuses as needed.
• This position may require up to 10% domestic travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via  or contact AskGS to be directed to your accommodation resource.

Preferred

Skills:

Benchmarking, Business Impact Analysis (BIA), Coaching, Collaborating, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration,…