Solution Architect

Overview

Your role  growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale. Many of the Solution Architects design and develop valuable solutions either during engagements or in innovative ways to support delivery of our engagements. As an Enterprise Solutions Architect Team member you will work with a variety of accounts where you lead skilled engineering staff of our customers.

You may also help isolate major performance issues and provide solutions for mitigating performance problems within large environments. You will work with our product engineering teams to ensure functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly contribute in hands-on solutioning for deployments or solutions at the customer.

Our joint team of ESAs works with C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and more, contributing at both high-level consulting and in-code efforts for the team or the customer. The Solution Architects on the team are expected to refine and grow their skills and responsibilities in development, Dev Ops, Business Intelligence, cloud, security and infrastructure, log analytics, and various other aspects of the Dynatrace Platform.

Our team members find this job engaging and rewarding, though demanding  ESA role combines infrastructure, automation, coding, trusted advisory, and cloud services authority, responsible for leading the design and implementation of monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most responsibilities remotely from a home office and have moderate to minimal travel from time to time.

Minimum Requirements

What will help you succeed

• Bachelors Degree required or additional 8 years of relevant Information Technology experience accepted in lieu of degree
• 3+ years of real world experience in software and/or solution engineering
• 3+ years experience leading and in a consultative role client facing scenarios

Preferred Requirements

• Prior experience using Dynatrace or managing Observability solutions. (Strong expertise in this will be considered when there is a lack of another qualifying skill)
• Prior experience with log analytics with products such as Splunk, Elastic Search, Dynatrace, etc.
• Solid understanding of Application and/or Infrastructure Monitoring & Observability
• Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly
• Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products
• Solid understanding of PaaS concepts and implementations such as Cloud Foundry and Open Shift
• Development experience in at least one programming language. Solid understanding of byte-code based runtimes, i.e. Java, .NET

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support you by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

The targeted base pay range for this role is 148K to 185K. When determining your salary, we consider your skills, experience, education, work location and internal equity.