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Remote Help Desk Engineer - Training & First-Shift

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: GovCIO
Full Time, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-03-14
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 68000 USD Yearly USD 60000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Remote Help Desk Engineer - Training & First-Shift Support
A government IT solutions provider is seeking a full-time RES Help Desk Engineer to support VA's modernization effort. The role entails troubleshooting technical issues, conducting training, and ensuring system uptime through professional support. Candidates should possess strong troubleshooting skills, experience with ticket management, and excellent communication abilities. This position is fully remote with working hours from 7 am to 4 pm EST.

Salary ranges between $60,000 and $68,000 per year.
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