Clinical Support Specialist

The Role

Brio Health is expanding its European clinical organization and is seeking a Clinical Support Specialist to support the clinical study and early adoption of the BrioVAD mechanical circulatory support (MCS) system across Germany, Austria, and the Netherlands.

This is a home-office-based, field-facing role requiring frequent travel to implanting centers. The role is highly clinical and hands-on, supporting implant procedures, post-operative care, and ICU teams, while also developing strong technical expertise in the BrioVAD system.

This position is well suited for perfusionists, ICU nurses, or early-career MCS professionals looking to transition into a medical device field role. You will operate with a high degree of autonomy in the field, while receiving close mentorship from the Market Development Director and ongoing support from Medical Affairs, Quality, and R&D.

• Provide on-site clinical and technical support during BrioVAD implant procedures and post-operative management
• Support ICU teams with device operation, troubleshooting, and therapy optimization
• Serve as a trusted clinical partner to surgeons, perfusionists, ICU nurses, and VAD coordinators during early cases and routine use

• Support system setup, pre-implant checks, and device configuration
• Maintain deep technical knowledge of the BrioVAD system, controller, driveline, and related accessories
• Troubleshoot device and peripheral issues in real time, ensuring use in accordance with IFUs, training materials, and clinical protocols

• Support hospital onboarding and early-case execution at new and existing implanting centers
• Deliver structured, role-appropriate training to implanting physicians, perfusionists, and ICU staff
• Reinforce clinical best practices and contribute to continuous knowledge sharing across the field team

• Capture structured clinical and user feedback from sites and communicate insights to Market Development, Medical Affairs, and R&D
• Support early market development activities, including site qualification visits and clinical meetings
• Cross-Functional Collaboration
• Work closely with Market Development, Medical Affairs, Quality, and Regulatory partners to support safe and effective system use
• Support clinical study activities as needed, without serving as a primary CRA

Candidates must bring hands-on exposure to cardiac or critical care environments, demonstrated by one of the following:

• Perfusionist, ICU nurse, or cardiac surgery–related clinical role
• Experience in a clinical or field-facing role at an MCS or cardiovascular medical device company

• 1–5 years of relevant clinical or industry experience
• Clear motivation and capability to develop into an independent Clinical Field Specialist

• Comfortable operating in high-acuity environments (OR and ICU)
• Technically curious, hands-on, and solutions-driven
• Able to work independently in the field with sound judgment on when to escalate
• Strong interpersonal skills and credibility with physicians and hospital staff
• Resilient and adaptable, with the ability to manage frequent travel and dynamic schedules across the DACH region
• Collaborative mindset with the ability to work effectively across multidisciplinary teams

• Fluent German (required)
• Professional working proficiency in English
• Based in Germany, Austria, or the Netherlands

• Entry into a highly specialized mechanical circulatory support (MCS) field with a steep clinical and technical learning curve
• Direct mentorship from an experienced Market Development Director with hands-on exposure to early cases and site development
• Broad, real-world exposure across clinical operations, product, and early commercial execution
• Meaningful responsibility and visibility within a fast-moving European medical technology company
• Competitive compensation aligned with experience, role scope, and regional market standards