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Technical Support IT Support

Remote Help Desk Engineer — Training, Troubleshooting & Support

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: GovCIO
Full Time, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-03-13
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a RES Help Desk Engineer to work remotely. The engineer will be critical in providing support to the Department of Veteran Affairs, resolving technical issues, and ensuring user satisfaction. Candidates should have a bachelor's degree and strong experience in help desk operations, with proficiency in common software. This full-time position offers support hours from 10 a.m. to 7 p.m. EST and requires dependability in performing these duties for effective service delivery.
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