Tier 2 Service Desk Agent - Hybrid; DC Onsite/Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-13
Washington, District of Columbia, 20022, USA
Listing for:
Gtsc
Full Time, Remote/Work from Home
position Listed on 2026-03-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A federal IT support provider is seeking experienced Service Desk Agents, Tier 2, in Washington, DC. This role encompasses responsibilities like advanced troubleshooting, service ticket management, and onsite user support within a hybrid work model. Candidates should have a minimum of five years of experience with Windows, macOS, Active Directory, and endpoint management tools. The position requires the ability to work onsite and handle physical equipment.
Join a dynamic team committed to high-level IT support for federal clients.
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