Business System Analyst

Optomi, in partnership with a pioneer in K-12 education, is seeking an experienced Business Analyst! This position will be a vital member of the team responsible for delivering advanced technology solutions and enhancements across the organization. This role will work to ensure that solutions align with company goals by translating business requirements into functional definitions, clarifying requests for development and QA, and conducting User Acceptance Testing (UAT) in an agile development life cycle.

This person will also support strategic initiatives for the company and troubleshoot and fix complex user issues.

• 100% remote position with no travel required
• Join a collaborative, innovative, and growing team.
• Working for a leader in the Education industry.
• Work for a creative design and technology team that is creating new content and evolving K-12 online education.

• Bachelor’s degree in technology or business-related practice.
• 5 years of experience as a Business Analyst or related experience
• Experience with ERP systems (Net Suite preferred)
• Experience with one or more of the following SaaS platforms:
  Salesforce, Netsuite Workday
• Experience with Data management concepts and workflows

• Obtain requirements for advanced system enhancements and document in the format of user stories and acceptance criteria
• Review processes and procedures and provide recommendations to management regarding ways to optimize efficiencies
• Create business workflows that support and outline the processes the business follows to perform its functions
• Delegate tasks to team members, ensure all deadlines are met, and address and resolve escalated issues
• Leverage various datasets to solve complex issues and drive business decisions.
• Perform/facilitate User Acceptance Testing (UAT), organize information for Change Control meetings, and obtain necessary approval for the release and deployment of system changes
• Document system enhancements for the end-user and provide training sessions if needed
• Troubleshoot and resolve issues relating to the configuration of the ERP System
• Collaborate with the Business Systems team to define, approve, and prioritize strategic projects; plan and execute projects by documenting requirements and conducting UAT; and offering suggestions for system or process solutions to solve business needs
• Evaluate and research best practices for department and cross-department strategic initiatives.