Senior Technical Expert; Remote

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Consultant - REMOTE. In this role, you will leverage your expertise in Service Now to architect and deploy cutting-edge solutions that facilitate digital transformation for our clients. As a mentor and leader within a collaborative team, you will ensure that development processes are meticulously documented and executed with exceptional quality.

Your ability to communicate and work effectively with everyone, including top management, will drive successful project outcomes and foster innovation. Join us in making a substantial impact within the enterprise sector while working in an inclusive and diverse environment.

• Lead project teams to deploy solutions on the Service Now platform
• Architect and design complex solutions
• Create written deliverables for project documentation
• Facilitate client demos and working sessions
• Conduct integration design sessions
• Facilitate client workshops as a process expert
• Act as an escalation point for project teams
• Influence team members and stakeholders on new concepts
• Maintain and obtain relevant certifications
• Provide technical expertise during the pre-sales cycle
• Deliver thought leadership to internal teams and clients
• Communicate effectively with external customers on complex issues
• Craft innovative solutions for client requirements
• Drive consensus among customers on complex solutions
• Coordinate projects that address future technologies

• Expert in Service Now platform (ITSM/ITOM preferred)
• Significant experience in at least two process areas within Service Now
• Strong development skills on the Service Now platform
• Recognized expertise in relevant technical areas
• Ability to articulate architectural trade-offs
• Strong integration skills with third-party tools
• Excellent presentation and communication skills
• High attention to detail and project awareness
• Self-starter with problem-solving capabilities
• Willing to travel at least 25%

• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) plan
• Paid company holidays
• Generous paid time off
• Paid parental and caregiver leave
• Opportunities for professional development and certifications
• Diverse and inclusive work culture
• Access to state-of-the-art technologies
• Participation in internal diversity groups

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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